Privacy Policy

Introduction

DeepShift Technologies ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our artificial intelligence services, products, and websites (collectively, the "Services").

By using our Services, you agree to the collection and use of information in accordance with this policy. If you do not agree with the terms of this Privacy Policy, please do not access the Services.

Data Collection Practices

Information We Collect

We collect several types of information for various purposes:

• Personal Information: Name, email address, company name, job title, and contact information provided during account registration or service inquiries.
• Usage Data: Information about how you interact with our Services, including IP addresses, browser types, device information, pages visited, and time spent on pages.
• Input Data: Content, queries, and data you provide to our AI models for processing, analysis, or generation.
• Technical Data: Log files, error reports, and performance metrics to improve our Services.

Collection Methods

We collect information through:

• Direct interactions when you create an account or contact us
• Automated technologies including cookies and analytics tools
• API interactions and service usage
• Third-party integrations with your consent

How AI Models Process Data

Our AI models process data in accordance with strict security and privacy standards:

• Processing Environment: All data processing occurs in secure, isolated environments with encryption in transit and at rest.
• Model Training: We do not use customer input data to train or improve our models unless explicitly authorized by you.
• Temporary Processing: Input data is processed transiently and is not retained after generating responses unless required for specific service features.
• Anonymization: When data is used for analytics or improvements, it is anonymized and aggregated to prevent identification.

User Rights

You have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you.
• Rectification: Request correction of inaccurate or incomplete information.
• Erasure: Request deletion of your personal information, subject to legal obligations.
• Portability: Receive your data in a structured, commonly used format.
• Objection: Object to processing of your personal information for certain purposes.
• Restriction: Request limitation of processing under specific circumstances.

To exercise these rights, please contact us at privacy@deepshifttechnologies.com. We will respond to your request within 30 days.

Data Retention

We retain personal information for as long as necessary to:

• Provide the requested Services
• Comply with legal obligations
• Resolve disputes and enforce agreements
• Fulfill legitimate business purposes

Specific retention periods vary based on the type of data and purpose of processing. Account information is typically retained for the duration of your account plus a reasonable period thereafter. Usage logs are generally retained for 90 days unless required for security or legal purposes.

Third-Party Sharing

We do not sell, trade, or rent your personal information. We may share information with:

• Service Providers: Third parties who assist in operating our Services, subject to confidentiality agreements.
• Legal Requirements: When required by law, court order, or governmental authority.
• Business Transfers: In connection with mergers, acquisitions, or asset sales, with continued protection under this policy.
• Consent: With your explicit consent for specific purposes.

International Data Transfers

Your information may be transferred to and maintained on servers located outside your jurisdiction. We ensure appropriate safeguards are in place for international transfers, including standard contractual clauses and adequacy decisions.

Children's Privacy

Our Services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If we become aware of such collection, we will promptly delete the information.

Updates to This Policy

We may update this Privacy Policy periodically. We will notify you of material changes by posting the new policy on this page and updating the "Last updated" date. We encourage you to review this policy regularly.

Contact Information

For questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at: